Popular Questions

Got a question? We’re here to help.

  • What is the purpose of the sponge?

    The sponge keeps the connector off of the scalp just enough to eliminate susceptibility artifact during imaging.

  • What is the loose extra PNK lead electrode labeled SPR used for?

    With each electrode set, we supply a loose SPR lead. Therefore, the SPR electrode can be quickly swapped into position if an existing lead fails.

  • What should I do if an electrode lead fails?

    You can take out the failed electrode and replace it with the spare pink electrode.

  • Are these disposable electrodes FDA Approved during CT scans?

    Yes, we indicated to the FDA in the 510k application that these electrodes (GCE, CPE, SWE) would be left in place during CT scanning. Since there are no safety issues in CT equipment, this was not an issue. However, not all electrodes are “compatible” to CT images as classical “star-burst” artifact can be generated by some types of EEG electrodes. Any EEG electrode that has significant metal will deflect the CT’s X-ray beam and cause the classical “star-burst” artifact. However, the CPE and the SWE will not create any secondary artifact. Some images will show cross sections of the wire or the electrode itself, but these are real images and not reflected into the general image.

  • Are these electrodes FDA Approved during MRI scans?

    Yes. All of our electrodes are approved for 1.5T or 3T imaging. You can download and read the full approval document, here.

  • Is there a disposable version?

    Yes, we have developed a Disposable Conductive Plastic Cup Electrode (DCPE) set, as well as a kit with a matching disposable harness.

  • What are your business hours?

    While we wish we could be available 24/7/365 to help with your vital questions or concerns,  our office hours are:

    Monday - Friday, 9:00 am to 5:00 pm EST.